Dear United Airlines, Invest your money where you really need it. Customer Service

We all remember the United Breaks Guitars fiasco right?  It’s still used as an example of gold star customer dis-service and was something that easily could have been avoided. Good customer service and a caring company could have taken care of it without it ever being more than a blip on the web. Instead they [...]

50% off Business Tooligans interview series

I’m taking part in a Social Media Manager interview series with Jason Falls, David Meerman Scott, Trey Pennington, Aaron Strout, and 19 others. It’s a premium series filled with insights, tips, tricks, and more for Social Media Managers. The series starts today and costs $97 to get the full run plus a subscription to the SMMGR newsletter and the [...]

HOW TO: Move a WordPress blog from one domain to another

The domain transfer is done! Shuaism is now JoshSPeters and I’m going to kick it off with a post about the 5 step process of moving your WordPress blog from one domain to another.
1. Prep Work
2. Install WordPress on The New Domain
3. Export and Import Your Blog Content
4. Feeds, Change of Address, and Updates
5. Let The World [...]

Getting closer

We’re getting closer to the final goodbye to Shuaism. The post 301 redirects are done as are the category and page redirects. All that’s left is to get the tag 301 redirects, the root domain redirect, the webmaster tools change of address completed, and to write a blog post detaileing how to move your blog [...]

Pardon the Ugly

This site is under construction when I have time between clients. As you can see the content has been migrated but the site navigation is not correct and the side bar is missing. If things go as planned then this weekend Josh S Peters will go live and Shuaism will disappear.
Thanks for reading.

Unboxing the The Toshiba Thrive with Android. Lots of Pictures and Excellent Customer Service

Behold, the Toshiba Thrive powered by Android. No longer will I be Tweeting from bed using a silly phone, no sir (or mam) I have upgraded to a Tablet. The most advanced and awesome android tablet on the market right now.
The Thrive comes with an SD card slot, Mini USB, USB 2.0, HDMI out, great [...]

Klout is giving away free stuff

Klout has been giving away free stuff for a while now, but it seems to have really amped up lately. In just the last couple weeks I’ve revived a free download of an Indie film I haven’t finished (wasn’t very good), a leather bound folder for Franklin and Bash, and a really awesome survival kit promoting Falling Skies.
The [...]

Olivier Blanchard owes me a highlighter, Social Media ROI Review

WARNING! This book drains highlighters faster than a semester of advanced college classes. Which means it’s good so go buy it now! (aff)
If Olivier’s name sound familiar to you that might be due to the guest spot he has in Twittfaced. Before his solo debut he wrote a bonus chapter for Jacob Morgan and I in our [...]

Humor can build a community, but can it build a tribe?

On the New Mix Marketing blog I posed a question I had after reading Seth Godin‘s book Tribes (aff link). In the book he has collected a great set of examples, but there was distinct lack of entertainment industries listed. Is this because you can’t build a tribe around something as intangible as laughter?
Take a look [...]

The Hedgehogging Social Media Bus

On the New Mix Marketing blog I introduced a very wordy concept based on the book Good To Great (aff link) that takes the two core concepts from the book and applies them to your social media program.
The Hedgehog concept is basically digging in and finding what you can be the best at and doing [...]

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